Return Policy
Return & Refund Policy
Effective Date: 1 January 2026
Thank you for shopping with AAA SHOPIE. We aim to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.
Return Eligibility
- We accept returns only under the following conditions:
- The product received is damaged or defective
- The product received is incorrect or different from the order
- The issue is reported within 48 hours of delivery
- To request a return, customers must contact us with clear photos or videos of the product.
Non-Returnable Items
- Returns will not be accepted in the following cases:
- Product used or damaged by the customer
- Request made after 48 hours of delivery
- Change of mind or personal preference
Refund Policy
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5β7 business days
- For prepaid orders, the amount will be refunded to the original payment method
- For Cash on Delivery orders, the refund may be processed through bank transfer or store credit
Replacement
In case of damaged or defective products, we may offer a replacement instead of a refund, depending on product availability.
Return Shipping
If the return is approved due to our mistake (damaged or wrong product), return shipping will be arranged or reimbursed by AAA SHOPIE.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Store Name: AAA SHOPIE
Email: aaashopie@gmail.com